Free shipping / Secure payments / Fast deliveries

Privacy Policy

Privacy Policy and Cookie Policy

When you visit eddbracelet.com, we collect information about your visits to our website. We use this information to enhance your user experience and support our marketing efforts.

Here, you can read about the information we collect, how we process it, what we do with it, who has access to it, and how you can contact us regarding our cookie and privacy policy.

The collection of personal data on eddbracelet.com adheres to applicable legislation and the European Union's General Data Protection Regulation (GDPR).

eddbracelet.com collects data through three primary sources:

  1. Through cookies when you visit our website, including your IP address, visited pages, and interactions.
  2. During purchases, including email addresses, payment information, products, order amounts, and product choices.
  3. From users who voluntarily provide information about themselves.

The purposes of collecting data are multifaceted:

  • To fulfill our obligations to you as a customer or user, including purchases, billing, and customer service.
  • To provide customer support via email, chat, or phone, and to respond to questions regarding orders and error correction.
  • For marketing purposes, including showing inspiration, product offers, and personalized recommendations via the web, email, SMS, post, phone, and third-party advertising.
  • To comply with legal requirements and adhere to applicable legislation.

Data is stored for various periods depending on the purpose:

  • For marketing purposes on eddbracelet.com: Three years after your last activity, such as a purchase or visit.
  • Order history and fulfillment: Seven years or as long as required by law.
  • Customer service: Three years or as long as required by law.
  • Customer experience: Three years after your last activity, or as long as you have given marketing consent.
  • Fraud and risk assessment: Three years or as long as required by law.
  • To comply with legal requirements: As long as required by law.

What is a cookie?

When you visit eddbracelet.com, cookies are stored on your computer. A cookie is a small text file stored in your browser to identify your computer on future visits. No personal information is stored in our cookies.

Cookies are common on almost all websites and are used to analyze website usage and improve the user experience. In many cases, cookies are necessary to provide specific services on the website.

Cookies on eddbracelet.com are used to:

  • Record visits and user interactions.
  • Collect statistics using analytics tools like Google Analytics.
  • Create demographic and user-related statistics to tailor content and services to user preferences and interests.

Third-party cookies are sometimes used on our website, such as those from Facebook and Instagram, to improve online advertising. You can choose not to accept third-party cookies in your browser.

To avoid cookies, you can block them, delete existing cookies, or configure your computer to provide a warning before saving cookies. Note that this may negatively impact your user experience on eddbracelet.com and other websites.

If you have questions about our privacy policy or cookies, you can contact us via email at marcus@eddbracelet.com. You also have the right to access the personal data we have about you and object to data collection in accordance with applicable legislation.